Chapter 1 The Importance of Studying Intercultural Communication
Importance of Intercultural Communication
Imperative for Intercultural Competence
The International Imperative for Intercultural Competence
The Challenge of Living in an Intercultural World
Chapter 2 Communication and Culture
Communication
Defining Communication
Characteristics of Communication
Interpersonal Communication
Culture
Approaches to Defining Culture
Defining Culture for the Study of Communication
Culture and Related Terms
Culture and Nation
Culture and Race
Culture and Ethnicity
Why Culture Differ
Forces that Maintain Cultural Differences
History
Ecology
Technology
Biology
Chapter 3 Cultural Diversity in Perception
Understanding Perception
Culture and Perception
Beliefs
Value
Cultural Patterns
Diverse Cultural Patterns
Hofstede''s Value Dimesions
Individualism - collectivism
Uncertainty Avoidance
Power Distance
Masculinity and Femininity
Human Nature Orientation
Relationship of Humankind to Nature
Time Orientation
Activity Orientation
Hall''s High- context and Low- context Communication
Harris and Moran Summarize This Dimension as Follows
Other Dimensions
Formality and Informality
Assertiveness and Interpersonal Harmony
Chapter 4 Cultural Biases
Social Categorizing
Ethnocnetrism
Stereotyping
Prejudice
Discrimination
Racism
Overcoming Cultural Biases
Chapter 5 Language and Culture
Words and Meaning
……
Chapter 6 Nonverbal Communication
Chapter 7 Actions and Social Contacts
Chapter 8 Interpersonal Relationships
Chapter 9 Intercultural Contexts
Chapter 10 Intercultural Communication Competence
Chapter 11 Intercultural Adaptation
Chapter 12 Intercultural Training
References
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