剑桥标准商务英语教程》(Cambridge Business Benchmark)共由三个级别构成,分别对应BEC考试的三个级别:初级(Preliminary)、中级(Vantage)、高级(Higher)。每一级别又包含学生用书(四色印刷,书中附有录音光盘)、教师用书、自学手册。
本套教程内容真实丰富,贴近当今的商业社会。就语音素材而言,其中的受访者全部是现实生活中的商业人士。Brook-Hart教授从最初长达12小时的采访样带中精选出含TESCO, Tea UK, Espresso, Disney Channel, MediaCom等国际知名企业普通员工或高管访谈的片段,奉献给读者。就文字素材而言,来自the Economist等著名财经媒体的文章更是比比皆是。
目錄:
Acknowledgements
Introduction
Human resources
Unit 1: Staff development and training
Unit 2. Job descriptions and job satisfaction
Unit 3: Letters of enquiry and applications
Unit 4: Telephone skills
Marketing
Unit 5: Promotional activities and branding
Unit 6: New product development
Unit 7: A stand at a trade fair
Unit 8: Establishing relationships and negotiating
Starting new business activities
Unit 9: Going it alone
Unit 10: Financing the start-up
Unit 11: Starting up in a new location
Unit 12: Presenting your business idea
Business travel
Unit 13: Business hotels and sales conferences
Unit 14: Business conferences
Unit 15: Reports
Unit 16: Business meetings
New technologies, innovation and change
Unit 17: New technologies and change
Unit 18: Using the Internet
Unit 19: A staff survey
Unit 20: Offshoring and outsourcing
Customer relations
Unit 21: Customer loyalty
Unit 22: Communication with customers
Unit 23: Corresponding with customers
Unit 24: A business seminar
Exam skills and Exam practice