菲利普·科特勒,市场营销学权威,美国西北大学凯洛格管理学院国际营销学S.C.庄臣荣誉教授,拥有芝加哥大学经济学硕士学位和麻省理工学院经济学博士学位。
营销学领域最畅销教科书的作者,著有Marketing Management,Principles of
Marketing、Marketing: An Introduction,Strategic Marketing for
Nonprofit Organizations等。在《哈佛商业评论》,《斯隆管理评论》,Journal of
Marketing,Journal of Marketing
Research等国际一流刊物上发表了100多篇论文。是唯一荣获三次“阿尔法·卡帕·普西奖”的学者,该奖专门奖励发表在Journal
of Marketing上的最优秀年度论文作者。
美国营销协会设立的“杰出营销学教育工作者奖”的第一位获奖人。曾获欧洲市场营销顾问和销售培训者协会颁发的“营销卓越贡献奖”。
1975年,因在市场营销科学上独创性的贡献荣获美国营销协会颁发的“保尔·D·康弗斯奖”。1995年,被国际销售和营销管理者组织命名为“年度营销者”。
担任多家公司营销顾问,包括IBM、GE、霍尼韦尔公司、默克公司等。是美国管理科学学会市场营销学院主席、美国营销协会理事等。
目錄:
PART 1 UNDERSTANDING MARKETING MANAGEMENT
1.Defining Marketing for the 21st Century
2.Developing Marketing Strategies and Plans
3.Collecting Information and Forecasting Demand
PART 2 CONNECTING WITH CUSTOMERS
4.Creating Long-term Loyalty Relationships
5.Analyzing Consumer Markets
6.Analyzing Business Markets
7.Identifying Market Segments and Targets
PART 3 BUILDING STRONG BRANDS
8.Creating Brand Equity
9.Crafting the Brand Positioning and Competing Effectively
PART 4 SHAPING THE MARKET OFFERINGS
10.Setting Product Strategy and Marketing Through the Life
Cycle
11.Designing and Managing Services
12.Developing Pricing Strategies and Programs
PART 5 DELIVERING VALUE
13.Designing and Managing Integrated Marketing Channels
14.Managing Retailing, Wholesaling, and Logistics
PART 6 COMMUNICATING VALUE
15.Designing and Managing Integrated Marketing Communications
16.Managing Mass Communications: Advertising, Sales Promotions,
Events and Experiences, and Public Relations
17.Managing Personal Communications: Direct and Interactive
Marketing, Word of Mouth, and Personal Selling
PART 7 CREATING SUCCESSFUL LONG-TERM GROWTH
18.Managing Marketing in the Global Economy Glossary
……