PART 1 Explaining
Chapter 1 – The Meaning of Marketing
Chapter 2 – The Market in Marketing
Chapter 3 – Planning and Marketing in an Organization
Chapter 4 – A Broader Perspective on Marketing
PART 2 Creating
Chapter 5 – Value for Customers
Chapter 6 – A Perspective on Consumer Behavior
Chapter 7 – Consumer Insight
Chapter 8 – The Brand
PART 3 Strategizing
Chapter 9 – Segmenting, Targeting, and Positioning
Chapter 10 – The Marketing Plan
PART 4 Managing
Chapter 11 – Product and Service Strategies
Chapter 12 – Pricing Strategies
Chapter 13 – Supply Chain and Distribution Strategies
Chapter 14 – Consumer-Influence Strategies
Chapter 15 – Personal Selling and Direct Marketing Strategies
PART 5 Integrating
Chapter 16 – The Media Mix
Chapter 17 – The Marketing Mix
Appendix
Notes
Glossary
Index