Chapter Introduction to Public Service Management 11.1 What Is Public Service? 11.1.1 Definition of Public Service 11.1.2 Characters of Public Service 11.1.3 History of Public Service 11.2 Publicness of Public Service 31.2.1 Academic and Practical Research on Publicness of Public Service 31.2.2 Obstacles in Pursuing Publicness of Public Service 41.2.3 Suggestions and Solutions 41.3 Public Service in the Development of Public Administration Science 61.3.1 The Old Public Administration 61.3.2 The New Public Management 71.3.3 The New Public Service 71.4 What is Public Service Management? 101.4.1 Definition of Public Service Management 101.4.2 Public Service Motivation 101.5 Control of Public Service Quality 13Chapter 2 Public Service Provision in China 172.1 Public Service Units in China 172.1.1 What Is Public Service Unit? 172.1.2 How the PSUs Operate? 172.2 Public Service Provision in ChinaScience and Technology Services 202.2.1 The Basic Regulation on Science and Technology Services 202.2.2 Development of Science and Technology Services in China 212.3 Public Service Provision in ChinaEducation Services 242.3.1 Basic Regulation on Education Services 242.3.2 Development of Education Services in China 252.4 Public Service Provision in ChinaPublic Cultural Services 292.4.1 Definition and Contents of Public Cultural Services 292.4.2 Managing Organs of Public Cultural Services in China 302.4.3 Development of Public Cultural Services in China 302.5 Public Service Provision in ChinaPublic Health Services 332.5.1 Basic Public Health Service in China 332.5.2 The Development of Public Health Service in China 34Chapter 3 The Essence of Classics in Public Service Management 383.1 History of Administrative Theories 383.1.1 Initial Period 18871918 383.1.2 Orthodox Period 19191945 403.1.3 Criticizing and Transforming Period 19461959 403.1.4 Period of Application and Development 1960s1970s 413.1.5 Challenging and Creative Period 1970s1980s 423.1.6 Summarizing and Probing Period 1980s 433.2 The Essence of Classics in Public Service Management 483.2.1 The Study of Administration 483.2.2 Politics and Administration 523.2.3 The Principles of Scientific Management 533.2.4 14 Principles of Management 603.2.5 The Science of Muddling Through 633.2.6 Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector 663.2.7 The New Pubic Service: Serving Rather than Steering 74Chapter 4 Political Party and State Organ 844.1 Political Party 844.1.1 An Overview of Political Party 844.1.2 The Ruling Political Party of Peoples Republic of China 874.1.3 The Registered Minor Parties in Peoples Republic of China 934.1.4 Chinese Peoples Political Consultative Conference 964.2 State Organ 1004.2.1 An Overview of State Organ 1004.2.2 Legislative Branch 1014.2.3 The Presidency 1044.2.4 Executive Branch 1084.2.5 Judicial Branch 1254.2.6 Military Branch 1344.3 Official Positions in the Communist Party of China and State Organs of PeoplesRepublic of China 1384.3.1 Official Positions in the Communist Party of China 1384.3.2 Official Positions in the Legislative Branch 1424.3.3 Official Positions in the Presidency 1434.3.4 Official Positions in the Executive Branch 1444.3.5 Official Positions in the Judicial Branch 1484.3.6 Official Positions in the Military Branch 148Chapter 5 Academic English 1515.1 Conducting an Effective English Literature Search 1515.1.1 Definition of English Literature Search 1515.1.2 Reasons for Doing English Literature Search 1525.1.3 Rules and Steps to Do Academic English Literature Search 1535.2 Performing an Academic English Literature Review 1635.2.1 Definition of a Literature Review 1635.2.2 Contents of a Literature Review 1645.2.3 Steps to Do an Academic English Literature Review 1655.3 English Language Skills in Thesis and Dissertation Writing 1675.3.1 Title of Thesis and Dissertation in English 1675.3.2 Abstract of Thesis and Dissertation in English 170Chapter 6 English at Work 1726.1 English in the Interview 1726.1.1 Personal Information 1726.1.2 Education Background 1746.1.3 Experiences and Potentialities in Work 1756.2 How to Write E-mail 1816.2.1 Subject Header 1816.2.2 Salutation 1826.2.3 Titles and Greetings 1826.2.4 Introducing Yourself 1836.2.5 Start the Letter 1856.2.6 Closing Sentence 1866.3 How to Write a Successful CV 1896.3.1 What Is a CV? 1896.3.2 When Should a CV Be Used? 1906.3.3 What Information Should a CV Include? 1906.3.4 What Makes a Good CV? 191Appendix 196References 208
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