前言
◎ Unit 1 Elements and Styles of Business
Letters
商务信函要素与风格 1
1.1 Elements of Business letters 1
1.2 Styles of Business Letters 8
1.3 The Envelope Addressing 12
1.4 Spacing 13
◎ Unit 2 The Writing Principles of
Business Letters
商务信函写作原则 22
2.1 Writing principles 22
2.2. Business Letter Writing Tips 29
2.3 Preparation before Writing 30
2.4 Writing Naturally and Sincerely 31
◎ Unit 3 Establishing Business Relations
建立业务关系 38
3.1 Introduction 38
3.2 Letter Samples 40
◎ Unit 4 Inquiries and Replies
询价和回复 55
4.1 Inquiry 55
4.2 Reply 60
◎ Unit 5 Quotations, Offers and
Counter-offers
报价,发盘和还盘 75
5.1 Quotations and Offers 75
5.2 Counter-Offer 81
◎ Unit 6 Orders and Acknowledgments
订购与确认 96
6.1 Introduction 96
6.2 Letter Samples 97
◎ Unit 7 Payment by Letter of Credit
信用证付款 114
7.1 Introduction 114
7.2 Letter Samples 116
◎ Unit 8 Other Methods of Payment
其他付款方式 127
8.1 Introduction 127
8.2 Letter Samples 128
◎ Unit 9 Collection Letters
催款信 137
9.1 Introduction 137
9.2 Letter Samples 140
◎ Unit 10 Packing & Marking
包装与标志 149
10.1 Introduction 149
10.2 Letter Samples 151